Maintenance for the week of October 13:
• PC/Mac: No maintenance – October 13
• NA megaservers for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• https://forums.elderscrollsonline.com/en/discussion/683901
• PC/Mac: No maintenance – October 13
• NA megaservers for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• https://forums.elderscrollsonline.com/en/discussion/683901
Unable to access account page. 27 Jun 14
Knottypine
✭✭✭
I'm aware that the ESO Customer Support page is down, however is the account page currently down as well? I keep getting Error 500.
0
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McJausa✭✭You can reach the account management site with following link:
https://account.elderscrollsonline.com/account/billing/change-subscription
Actually only this site seems to have a problem:
https://account.elderscrollsonline.com/users/account
Workaround:
Go to: https://account.elderscrollsonline.com/
Login with your account Information.
EVEN if you get "error 500", just open following URL (same browser session!):
https://account.elderscrollsonline.com/account/billing/change-subscription
Now you should be able to manage your subscription.2 -
Knottypine✭✭✭@McJausa Oh thank you so much!
Yes it worked. I was becoming worried as I've tried on 2 computers on different connections, running through the steps given by support with no luck. It used to work no problem, until I actually needed to make changes. Thanks for that work around, much appreciated! 0